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Why SimpliLo?

At SimpliLo, we believe life’s little joys should be simple, meaningful, and stress-free. Our journey began with a single vision – to bring thoughtfully curated products that make everyday living easier, happier, and more memorable for you and your loved ones.
We don’t just sell products – we deliver trust, care, and smiles. Every item at SimpliLo is chosen with love, keeping in mind the comfort, safety, and happiness of families. From playful toys that spark a child’s imagination to practical essentials that simplify your daily routine, we’re here to add value to every moment of your life.
With SimpliLo, you’re not just shopping – you’re joining a community built on trust, warmth, and the promise of simplifying everyday living.

Frequently Asked Questions (FAQs)

Do you offer free shipping?

Yes! SimpliLo provides free shipping on all orders, with no minimum purchase required.

Can I pay using Cash on Delivery (COD)?

Absolutely. COD is available. For order safety, we may verify your phone number and address via call before processing COD orders.

How long will it take for my order to ship and arrive?

* Order Processing: 1–2 working days (most orders ship within 24 hours; all within 48 hours).

* Delivery: Typically 4–6 working days depending on your pincode.

What’s your return or refund policy?

If you receive a product that’s damaged, missing rts, or incorrect:

  • Submit a return or replacement request within 5 days of delivery with an unboxing video.
  • Email care.simplilo@gmail.com or WhatsApp +91-9630749799 to begin the process.
  • We'll arrange pickup and issue a refund in 24 hours post item is arrived in our warehouse. Refunds typically reflect in your account within 5–7 working days.

Do you offer exchanges?

Exchanges are only applicable if your item is missing parts—not for preference-based issues like color or style. Contact us via email or WhatsApp and we'll assist promptly.

Can I cancel my order?

Yes—if your order hasn’t shipped yet. Just email us at care.simplilo@gmail.com or contact us on WhatsApp (+91-9630749799) with your order ID.

What should I do if my order is missing items?

Email us at care.simplilo@gmail.com or WhatsApp us on +91-9630749799 with your order details, and we’ll send the missing part(s) free of costs.